Shipping policy
Here's a shipping policy tailored for a Utah-based business shipping domestically and internationally:
SHIPPING POLICY
Last updated: July 29, 2026
Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays). Orders placed after 12:00 PM MST may be processed the following business day. You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We ship to all 50 U.S. states. Shipping rates are calculated at checkout based on weight and destination.
- Standard Shipping — Estimated 5–7 business days
- Express Shipping — Estimated 2–3 business days
Orders shipped within Utah are subject to applicable Utah state sales tax per Utah Code § 59-12-103.
International Shipping We ship to select international destinations via USPS and DHL Express. International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. Rupture Point Coffee Company is not responsible for delays caused by customs processing.
Shipping Restrictions Some products may be restricted from shipping to certain countries due to import regulations. If your order cannot be fulfilled to your location, you will be notified promptly and issued a full refund.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your support email]. We will work with the carrier to resolve the issue. Under Utah consumer protection law (Utah Code § 13-11), customers are entitled to remedies for goods not delivered as described.
Returns & Exchanges For return and refund information, please refer to our [Refund Policy].
Contact Us Rupture Point Coffee Company [Ogden, UT] [dale.groehler@rupturepointcc.com] [1-385-801-4141]